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jondavidnelson wrote:I can't comment on the stories of problems with the new unit, but as a professional engineer, it sound like a line of BS, pure & simple.
I've experienced explosions recently with my several-year-old Braun unit brewing MH SIGNATURE BLEND, and the cause is obvious: There is a thin film of plastic covering the stem tip which is preventing the brew from exiting the disc, thus causing pressure buildup & explosion. It's fairly easy to see: after you pierce the foil in the center of the disc, you should see a small stem with two semicircular openings where the brew is designed to exit the disc. In my case, these openings are clearly blocked/covered with a thin plastic film.
The moderately good news is that you can easily pierce the film with the business end of a paper clip and salvage the disc, assuming you have the wherewithal to follow this procedure (pierce the foil, examine the stem, pierce film if necessary) before your first cup of coffee in the morning.
The bad news is that I order discs several packs at a time, and I have no idea how many are bad - although it's safe to assume that if you have a problem with one disc, you'll probably have more with the rest of the from that particular pack. I haven't contacted tassimo about this yet, I'll do that soon & report back. I'm surprised they're not acknowledging this issue yet, it's clearly more feasible than than a design flaw or bad water. If they don't offer me replacement for my current stock, I'll be peeved. I doubt they'll offer to replace my coffee-stained clothes...
annew wrote:We have had several blowouts. The latest came today. The 3 blowouts today were from MH House blend decaf J5409175. Yesterday we had a blowout with Starbucks Columbia J5409147. another day we had Gevalia Decaf signature blend blow as well B0194C1429. another day Gevalia morning roast also blew. Interesting enough if you aligned the three blowout discs (from today) with the tab at the 9 oclock position with label facing up the blowouts occurred on the rim at the 7 oclock position. I called Tassimo and advised them of the incidents and were told we would get replacements.
annew wrote:Gevalia morning roast also blew.
jbviau wrote:annew wrote:Gevalia morning roast also blew.
This line made me laugh.
Seriously though, if I were having this much trouble with my single-serve coffee machine there's no way I'd keep it. I know it's the discs that are the issue, but still. Maybe someone should take one for the team and get a minor burn and then publicize it in order to motivate Tassimo to take swift action. Sorry to hear about your (collective) ordeal. Think I'll stick to my pods.
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